PetScape Environmental

Privacy Policy

Effective September 27, 2026

This policy explains how PetScape Environmental handles information connected with our website, quote requests and local pet-area services.

Information you provide

When you request a quote or arrange service, you may provide your name, phone number, email, ZIP code or service address, requested service, number of pets, service frequency, yard or turf size, surface condition, odor concerns, access details and other notes. You may also choose to send property photos through email or text.

The website form prepares an email or text message. You must choose a sending option and press Send in your messaging app to deliver the request to us. The form does not take payments or upload photos directly. If you attach photos to your message, include only what is needed to assess the work.

How we use information

We use the information you send to assess service suitability, prepare estimates, confirm availability, schedule visits, communicate about your request, provide service and maintain related business records. We use website-usage information to understand how visitors find and use the site.

Property photos may help us quote, plan or document a service. We will not use customer-submitted photos in marketing without appropriate permission. Please avoid including people or unrelated personal details when sending photos for a quote.

Website analytics, cookies and browser storage

This website uses Google Analytics 4 to measure page visits and actions such as quote-button, phone and text clicks. Analytics may process cookie identifiers, browser and device information, referring pages, approximate location and site interactions. Preparing a quote is a website interaction; it does not by itself confirm that a message was delivered to PetScape.

Google Analytics uses cookies and similar identifiers. Learn about Google's processing and available controls in its Google Analytics privacy information. You can manage or clear cookies in your browser or use Google's Analytics opt-out tools where supported. Google may process information across sites using its services under its own policies and settings.

The site does not currently change its analytics behavior in response to browser “Do Not Track” signals. When you prepare a quote request, a copy may remain in this browser's local storage until replaced by another request or cleared through browser settings. Hosting and security systems may also process technical logs needed to operate and protect the website.

Service providers and outside links

Website hosting, security, analytics, email, text-message and business-record providers may process information needed for their functions. If payment is arranged, the payment provider processes the information needed for that transaction. Do not put card numbers or other financial credentials in the quote form.

Our social links take you to other platforms. Their privacy practices apply when you use those services. Information may also be disclosed when reasonably necessary to meet legal obligations or protect the safety and rights of customers and the business.

Retention and privacy requests

We retain information for as long as reasonably needed to respond to requests, provide services, keep business records, resolve issues and meet applicable recordkeeping obligations. Retention varies by the type of record and the service provider involved.

You may contact us to request access to, correction of or deletion of information you have provided. We may need to verify your identity and may retain records where required or otherwise permitted by applicable law. Clearing information from your browser does not delete messages or records already sent to us.

Children and policy updates

Our website and services are intended for adults arranging property care, not children under 13. If you believe a child has provided personal information, contact us so we can review and address it.

We may update this policy as our services or practices change. The effective date on this page identifies the current version. Contact us with questions about these practices.